At SXSW London, Sarah Thorpe Scott joined forces with entrepreneur and investor Shaun Arora to co-lead a dynamic workshop on smarter approaches to recruiting and onboarding with a focus on clarity, speed, and trust.

They explored how tools like personal user manuals can transform team alignment, especially in fast-moving environments. When founders, or any leaders, clearly articulate how they work (even in 10 simple bullet points), it shortens the learning curve, reduces unnecessary friction, and accelerates trust. The session offered practical strategies for designing more human-centered hiring and onboarding processes that set teams up for long-term success.